The Roehampton Surgery

020 8788 1188

Ashburton Medical Practice

020 8785 6440

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Please click here to download our Easy Read Privacy Notice Please click here to download our Easy Read Privacy Notice in Pictures Data Protection Privacy Notice for Patients Introduction For ... [continue] Access to medical records

Complaints policy

If you would like to make a complaint regarding the surgery or the services we offer, please contact the Office Manager by telephone or, if you prefer, in writing. We ... [continue] Complaints policy

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by bringing along your NHS medical card ... [continue] How to register

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Please contact our reception for catchment area covered by our practices

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you may need to ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

The practice will not tolerate any threatening, abusive or violent behaviour against any of our staff. Should a patient become violent while in the practice – the Police will be ... [continue] Violent or abusive behaviour