First Contact Practitioner’s (FCP) are specialised Band 6/7/8 Physiotherapists, who have had a number of years’ experience working in an MSK setting. The idea of the FCP service is to offload the MSK caseload from the GP’s. This means that patients get to speak to a highly experienced physiotherapist within days of contacting their GP practice about any MSK conditions. The FCP will then assess and diagnose the patient before providing self-management advice, therefore cutting onward referrals and wait times at major MSK providers such as SGH or they can refer onto the most relevant service such as Physio, Orthopaedics or Scanning. By having this early input from a physiotherapist, it gives the patient the best possible chance of recovery and a smooth journey through the NHS MSK pathway.
Information- Who are We?
Surrey Physio provide the FCP service in nearly all the PCN’s in Croydon and Wandsworth, as well as an expanding service in Lambeth and Merton. We also are an AQP Provider in Wandsworth for MSK Physiotherapy. We pride ourselves on providing high quality and individual personalised patient centred care from an exceptional team of physiotherapists and FCP’s.
Information- How Can You See Us?
If you call your surgery with any MSK problem the administration team can book you straight in with a FCP, a GP can also do this if you speak to them about your MSK problem.
Key Contacts for Surrey Physio
Will Bateman- Clinical Lead FCP– will.bateman@nhs.net
Will is the Clinical Lead for FCP at Surrey Physio, overseeing the whole South London area specifically Wandworth and Lambeth where he is also the Clinical Lead for the AQP service.
Please contact Will if you have any clinical questions or feedback regarding FCP.
Luke Woodward- Business and FCP Lead – luke.woodward@nhs.net
Luke is the Surrey Physio Business Lead where he is instrumental in setting up new FCP services as well as being the central link between GP Practices and Surrey Physio. Please do contact Luke if you have any questions about the FCP service or feedback regarding our FCP’s
